Assistant Manager, Mortgage Operations & Document

Country of Location:

Job Responsibilities:

• Assist team lead to support Mortgage business end-to-end function to all PBG customers, including Documentation preparation & vetting, Loan Operation, Title Deeds and Documents checking and Mortgage Discharge. Ensure all due transactions and tasks are completed for the day;

• Check mortgage product related documentation for PBG & WBG and ensure all service to be delivered within the agreed service pledge

• Ensure adherence to departmental guidelines and compliance of the Bank's policy

• Report all process deviations to supervisor with recommendations

• Identify the improvement opportunities / operation risk of existing workflow

• Participate in projects on development of new products, automation / enhancement of related systems and enhance customer experience;

• Provide coaching and training to junior staff;

• Handle ad-hoc matters and tasks assigned by supervisor from time to time.

Requirements:

• Degree holder in Business Administration or related disciplines;

• Minimum 3 years’ experience in Mortgage loan operations/documentation is preferred;

• Sound knowledge on legal requirements for mortgage business;

• Sound knowledge in mortgage business and relevant daily operations;

• Proficient in MS Office;

• Prudent and attentive to details;

• Good command of written and spoken English and Chinese.