Job Description:
We are looking for Relationship Manager Consultants who are experienced Relationship Managers, with at least 2 years of experience in either (1) Retail Banking or (2) Commercial Banking (SME) servicing customers of banks in Hong Kong. The ideal candidate will possess deep domain expertise and be able to provide insights and recommendations based on their experience in customer interactions, product inquiries, and sales lead generation and follow-up.
Key Responsibilities:
1) Consultation and Expertise Sharing (via questionnaire or interview) on the Following Domains of Knowledge
- Describe typical touchpoints, customer questions and decision drivers for products
- Share sample consultation flows—how you open a discovery meeting, qualify needs, handle objections and close
- Advise on lead-scoring and prioritization criteria, cross-sell/up-sell triggers and follow-up cadences
2) Serve as an ongoing consultant for future questions.
Qualifications:
- Minimum 2 years’ experience as a front-line Relationship Manager in Hong Kong retail or SME banking
- Proven track record in client acquisition, portfolio management, cross-sell/up-sell and meeting sales targets
- Strong understanding of customer interaction processes and sales lead generation within a banking context.
- Excellent analytical and communication skills, with the ability to convey complex concepts in an understandable manner.
- Proven ability to work collaboratively with cross-functional teams.
- Location: Hybrid. Work from home, or come to our office when needed.
- Immediate availability is preferred.
Payment:
- Paid by the hour. Competitive market rate.
Job Type: Part-time
Pay: $140.00 - $180.00 per hour
Expected Start Date: 01/08/2025