Your role
- To provide professional customer services to clients via phone calls / email / live chat;
- To handle customer inquiries and fulfill customer requests in areas including dining reservations, travel planning, shopping services, entertainment, sports, recreation & special events
- To manage communication with customers in a friendly, professional & courteous manner
- To perform ad-hoc tasks as assigned.
To succeed in this role
- HKCEE / DSE graduate or above
- JLPT N2 level or above in Japanese in both written and spoken
- Effective communication in written & verbal English & Chinese (Cantonese and Mandarin)
- Customer-oriented, good telephone manners & problem-solving skills
- Proficient in MS Excel, Word, PowerPoint, and Chinese word processing
- Shift duty is required
有意應徵者可透過以下途徑遞交職位申請:
1. Whatsapp 6392 5242 預約面試
2. 電郵履歷表至career-cso@pccw.com
We offer attractive & competitive salary and benefits, an exciting work environment and excellent career development opportunities.
For more information on other job opportunities of PCCW, please visit our website: www.pccw.com.
HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement (http://www.hkt.com/privacy-statement), a copy of which will be provided immediately upon request.
工作類型: 全職
福利：
- 在職專業培訓
- 有薪年假
- 彈性上班時間