About the Role: We are looking for a motivated Customer Services Officer/Trainee to support our Membership Division. You will be a key player in handling member relations, secretarial tasks, data administration, and event coordination. This position is ideal for both junior professionals and enthusiastic recent graduates.

Your Key Responsibilities:
Manage all member enquiries with professionalism and care.

Provide front-desk reception and general administrative support for the division

Offer key secretarial support, such as coordinating meetings, preparing documents, and handling correspondence.

Maintain and manage the membership database (data entry, mining).

Assist with the coordination of events, campaigns, and membership initiatives.

Support the creation of marketing materials (brochures, souvenirs).

Collaborate with teams across the Chamber on various projects.

Who We're Looking For:
Education: Degree in Business Management, Hospitality Management, or a related discipline.

Experience: Previous experience in a customer service is an advantage. Fresh graduates are welcome and strongly encouraged to apply.

Languages: Strong command of English, Cantonese, and Putonghua.

Skills: Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Experience with calendar management or taking meeting minutes is a plus.

You Are: Highly organized, meticulous, and detail oriented. You are an articulate and independent team player with a positive attitude who works well under pressure.
Interested parties please apply with covering letter, full CV, present /expected salary, availability date and contact tel. to us.

• All information provided would be used for consideration of application. Applicants not invited for interview within 12 weeks may consider their applications unsuccessful, and personal data provided will be destroyed.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

Full-time