A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
Eaton Workshop is more than a hotel. Here, hospitality is a means for community, creativity, and culture. Eaton HK, Eaton Workshop's hometown hotel in Hong Kong is a welcoming cultural hub for kindred spirits to convene, collaborate, and create. Located in the vibrant neighborhood of Jordan and inspired by Wong Kar Wai’s 1990s Hong Kong films, Eaton Hong Kong is a dynamic and inclusive cultural hub and sanctuary for hotel guests and Hong Kongers interested in art and culture, music, community, food and beverage, and more.
JOB RESPONSIBILITIES
- Supervise the implementation of housekeeping standards and procedures in relation to bedroom, bathroom, valet, cleaning, and linen service
- Maintain a current and thorough knowledge of all housekeeping systems
- Open and close the shift and ensure effective shift handover is completed
- Perform room allocations and room inspections
- Liaise with Front Office and Engineering Department for both guest and hotel requirements
- Co-ordinate special projects (e.g. site rooms, pest control, window and carpet cleaning, room inventories)
- Maintains records and storage of all lost and found items
- Manage storage areas
- Perform ad hoc duties as assigned by superior or Hotel Management
KNOWLEDGE & EXPERTISE
- Form 6 or above
- Minimum 1 year housekeeping experience in a supervisory role, preferably in a hotel of similar size and complexity
- Responsible, well organized, strong leadership skill and a good team player
- Fluent in spoken and written English and Chinese
- Experience in operating housekeeping equipment and basis knowledge of chemicals
BENEFITS
- 5-day work week
- Discretionary bonus
- Medical insurance
- Dental insurance
- Life insurance
- Marriage leave, compassionate leave
- Free duty meals
- Staff discount on F&B and banquet
- Complimentary overseas accommodation
- Education allowance
相關職責
- 監督有關房間、浴室、代洗服務、清潔和床單服務的標準和程序的執行情況
- 對所有房務系統有最新和全面的了解
- 負責開始和結束當值的更份並確保完成有效順暢的輪班交接
- 執行房間分配和檢查
- 就客人和酒店的要求與前台和工程部聯絡
- 協調特別項目 (例如滅蟲、窗戶和地毯清潔、房間庫存)
- 維持所有失物的記錄和存儲
- 管理存儲地方
- 執行上級或酒店管理層指派的臨時工作
相關經驗及資歷要求
- 中六程度或以上
- 最少一年房務管理經驗，有類似規模的酒店工作經驗更佳
- 具備責任心、有條理、領導能力和良好的團隊合作精神
- 良好中文讀寫及說話能力，良好英語能力更佳
- 具備操作房務工具的經驗和化學品的基礎知識
員工福利
- 五天工作週
- 酌情性花紅
- 醫療保險
- 牙科保險
- 人壽保險
- 婚假及恩恤假
- 免費當值膳食
- 住宿、餐飲及宴會折扣優惠
- 免費住宿 (只適用於香港以外集團旗下的酒店)
- 學費津貼