Town Health Corporate Advisory and Investments Limited

Town Health was established in 1989 and is one of the largest healthcare groups with the longest history in Hong Kong. The Group’s shares migrated from the GEM and listed on the Main Board of the Hong Kong Stock Exchange (Stock code: 3886) in 2008. The Group’s core businesses include (i) provision of medical and dental services in Hong Kong; (ii) managing healthcare networks and provision of third party medical network administrator services in Hong Kong; and (iii) provision of medical and dental services, as well as hospital management and related services in the People’s Republic of China. We take pride in our employees and offer attractive benefits through competitive packages. We invite dynamic individuals with high caliber to join in the growth of our Group.

IT Manager

Job Responsibilities
System development

Lead upgrades and maintenance of the company's system to deliver high-quality services and solutions

Oversee end-to-end IT operations including helpdesk support, data entry processes, backup management, etc
Overall planning & projects

Manage annual IT budgets and procurement plans.

Deliver and align solutions with business goals to ensure outcomes are realized and improve business performance

Establish and enforce IT policies compliant with healthcare regulations

Work with senior management and business unit heads to identify improvement initiatives and collaborate with stakeholders to cope with business requirements with proper resources allocation

Manage IT team and outsourced vendor to execute IT initiatives / projects and to ensure deliverables are meeting with expectation and required standard, confer with vendor and internal departments, evaluate procedures and processes, negotiate and manage SLAs
Infrastructure & security

Manage on-premises/cloud infrastructure (servers, virtualization, and storage) to ensure uptime for critical medical systems

Identify security vulnerabilities and eliminate them with strategic solutions that increase data safety, implement risk assessments, and disaster recovery drills
Leadership and Management

Mentor and develop the IT team, fostering cross-functional collaboration

Requirements

Bachelor’s degree in Information Technology, Computer Science, or related field

Minimum 8 years of experience in IT infrastructure, and/ or programming, IT operations, and/ or end-user support, with proven expertise in managing technical staff and vendors to deliver enterprise-scale IT services

Strong problem-solving, management, and analytical skills in areas such as LAN/WAN, Microsoft 365, cloud infrastructure, server and virtualization platforms, storage/container solutions, disaster recovery management, and backup solutions

Knowledge of healthcare data standards (HL7, DICOM) preferable

Holder of certifications such as MCSE, CCNA/CCNP, VMware, public cloud certifications, AWS/Azure a significant advantage

Proficiency in diagnosing IT incidents and problems to minimize system downtime and ensure user satisfaction

Familiarity with cloud computing, data analytics, and cybersecurity

Strong interpersonal skills to interact with diverse teams and stakeholders

Organized, strong planning and time management skills, able to work under pressure

We adopt a 5-day work week and offer an attractive remuneration package to the right candidate. Interested parties, please send your detailed resume with current and expected salary to the HR Department by e-mail: [email redacted, apply via Company website]

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Full-time