We are hiring a Business Analyst to join our team. The successful candidate will be responsible for managing User Acceptance Testing (UAT) and PMO for our project.
Responsibilities:
Function as a PMO business analyst for the mid-back office in the general insurance domain
Collaborate with stakeholders to gather project requirements
Consult and collaborate with business users / functional units to understand business needs, goals and objectives, processes and requirements
Conduct process gap analysis, develop and review business requirement documents and to-be process maps to ensure alignment between business users and IT on user requirements
Execute/manage test plan & communicate UAT progress, risks, and issues to project stakeholders and escalate any critical issues to the Senior Programme Manager
Coordinate business verification testing to ensure overall efficiency, functionality and user friendliness of system enhancement / development
Manage change requests and track the progress of bug fixing for designated applications with development teams and vendors.
Provide roll-out and post-implementation support
Support programme governance, monitor project progress and escalate any risks and issues in time
Requirements:
Bachelor degree in Business Administration, Computer Science, Information Systems or related discipline
At least 3 years of experience in business analysis or project management including test planning and execution
Knowledge of insurance products and operation workflow and/or integration cutover plan will be an advantage
Knowledge of UAT methodologies, tools, and best practices is preferred
Excellent interpersonal, communication, negotiating and problem solving skills
Able to work independently and proactively to deliver in accordance with timeline
Good command of both written and spoken English and Chinese