Responsibilities:
- Drive digitization of investment and insurance product workflows using emerging technologies (AI, blockchain, tokenization) to enhance efficiency and user experience.
- Collaborate with Product Managers and key stakeholders to develop the investment/insurance product ecosystem, delivering tangible benefits and addressing business challenges.
- Enhance client-centric UX/UI design alongside Product Managers, optimizing end-to-end customer journeys and internal processes to elevate service quality.
- Manage the full project lifecycle for retail banking digital transformation initiatives (investment & insurance products), covering planning, requirements analysis, implementation, and operational incubation.
- Proactively monitor cutting-edge technology applications and contribute to the formulation of retail banking fintech innovation strategies and roadmaps.
- Ensure all digital transformation projects adhere to evolving regulatory requirements, risk management standards, and compliance policies through vigilant monitoring.
- Identify, assess, and mitigate operational, technological, and compliance risks within projects to control potential exposures effectively.
- Coordinate inner operations and ensure efficient execution of daily tasks and procedures.
Requirements:
- Bachelor’s degree or higher in Business Administration, Information Technology, Financial Management, Statistics, or a related discipline (preferred).
- Minimum 5 years' relevant experience within sizable financial institutions, including at least 2 years in management roles within a digital division.
- Proven expertise in digital business strategy formulation / roadmap development, maturity assessment, and business diagnostics.
- Knowledge of GenAI, e-banking, digital financial products, mobile payments, digital currencies, or blockchain-based solutions (advantageous).
- Team leadership and project management capabilities (highly desirable).
- Innovative mindset coupled with strong organizational coordination and external stakeholder management skills.
- Fluency in written and spoken English and Chinese (including Putonghua), with excellent communication abilities.
- Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Chinese input methods.
- Candidate with less experience will be considered as Digital Strategy and Transformation Manager