Job Description Summary

Job Description

Role Summary/Purpose

Responsible to Lead, Manage & execute Services Projects and Operations for PT Service unit for HongKong and Macau (CSH). Accountable to deliver unit’s financial forecast for Sales and GM to meet the budgeted plans. Reporting to Southeast Asia Operations Services Leader, you will be primarily responsible for leading all aspects of Unit’s Project management teams, to manage sales execution from contract award up to the final acceptance of the project and follow through warranty period. Project management includes Project execution, Field Services, Quality and Continuous Improvement, Process & Tools, planning, budgeting, control, tracking, installation, maintenance & testing and commissioning of PT Service Portfolio. In this role, you will manage a diverse workforce in organizations to ensure efficient day-to-day operations, while delivering the forecast commitments.

Essential Responsibilities:

• Leads the PT Service Operations and Project management team for HongKong and Macau Unit (CSH).
• Leads Regular Project Management Financial Review process to deliver Sales, GM, oversee field service resource utilizations for efficiency, billings, and timely cash collection.
• Ensures that Projects in the Unit are managed according to the GE defined processes and assist SEA Sub region in project execution for large and complex projects as required.
• Deliver the projects in uncertain environment and support projects managers to deliver the results.
• Liaise with SEA Region Teams, procurement, sourcing, supply chain, factories, and quality organizations for regular reviews to ensure smooth project execution on GEV SQDC principle.
• Defines and develops Project Management tools to improve the efficiencies and effectiveness of the operations.
• Implement actions for Continuous Improvement to streamline the way we operate to drive productivity up
• Providing cost-effective execution of project milestones in accordance with contract specifications and quality standards to maintain and improve project margin
• Creating and overseeing scope-specific work plans and budgets, alongside risk assessment
• Leading Project Management Review (PMR) with Sub regions and to present for higher approvals.
• Managing and coordinating with customers/contractors in project execution in line with GE project management handbook
• Participate and support in strategic planning for the customer management, tendering, business growth and commercial intensity expansion.
• Training and coaching of projects managers and processes in the region.
• Building strong relationships with customers and stakeholders
• Drive Customer Quality complaints & Non-conformity of Product with different stake holders on root cause analysis and resolution process
• Report/resolve any non-conformances and process in a timely manner
• Demonstrate EHS and compliance ensuring Zero Deviation
• Identifies and evaluate EHS and compliance risks and proposes practical measures
• To drive Variations Orders & supporting negotiating claims with customer & sub-contractors
• Support Sales Teams on crafting deals requiring strong execution and minimizing risk.
• Support tendering/engineering organization with Return of Experience

Main KPIs:

• CSH Financials (Sales/CM/GM/ Billing/ Cash/ FS Utilization)
• Project delivery on time, within Budget & safety compliance
• Customer satisfaction
• Timeline accuracy for Project Sales and Margin
• Variation Orders on projects
• Customer Management e.g., Scope management, Complaints Resolution etc.
• Competency development for project managers

Additional Information

Relocation Assistance Provided: No