Ensures that facility services are provided in accordance with the Master Service Agreement(MSA) and that the level of quality meets or exceeds the specified Key Performance Indicators (KPIs)
Responsible for establishing a safe and comfortable working environment and maintaing well-structured facility operations and maintenance programs aimed at preserving and enhancing the facility's value.
Oversees and /or coordinates maintenance and repair assignments carried out by technicians, vendors, and contractors responsible for building maintenance, janitorial and landscaping work etc.
Addresses client inquiries and complaints promptly and ensures the timely and high-quality delivery of services to clients.
Follow up with client to ensure their satisfaction.
Conduct facility inspections and prepare reports.
Initiate, direct, monitor, and contraol the daily performance of operations, maintenance, and facility team members, ensuring the completion of all activiities.
Execute planned preventive maintenance activities and ensures the timely completion of all work orders and assignments.
Manage assigned vendor/contractor, to ensure the delivery of services in accordance with the service level agreements.
Manages all changes within the critical environment, ensuring proper documentation, notification periods, and stakeholder approvals.
Assists in preparation of operating budgets.
Handle ad-hoc projects as assigned.
REQUIRMENTS:
Minimum Degree in Facility/Property Management, Building Services or its equivalent.
Possessing the experiences in both Hard and Soft Services Management.
Possessing good communication skills, both written and verbal.
Possessing sound leadership capabilities.
Experienced in managing multiple service line contractors.
Achieve service deliveries mtting time, quality, and budget agreements.
We offer highly motivated remuneration package. Please apply with full resume with your CURRENT and EXPECTED salary by clicking the ''APPLY NOW'' button.
We are an equal opportunity employer. Personal data provided by job applicants will be treated in strict confidence and used strictly for recruitment purpose only. Applicants not hearing from us within 3 months may consider their applications unsuccessful.
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Full-time
举报职位
