Head of IT Assurance and Compliance (Greater China)

Location: Wanchai, Hong Kong

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

We give you a world of potential

Founded in 1978, Computershare employs over 12,000 people across the globe, providing services in over 22 countries. We are a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation, mortgage/loans services and communications, also specialize in a range of other diversified financial and governance services.

In Technology Services (CTS) we partner with our global businesses, providing technology services and IT support and designing and developing new products to support our clients, customers, and employees. Technology underpins everything we do as an organization and is the engine driving our business forward. CTS has approximately 1,800 employees and technology is delivered through three groups: 1) The Global Chief Information Officer (CIO) group; 2) The Global Chief Technology Officer (CTO) group; 3) The Global Chief Operating Officer (COO) group.

The CTO group is responsible for planning, designing, building and running technology services. The CTO teams span architecture, infrastructure, service operations, compliance, and technical support.

A fantastic opportunity has arisen in our CTO group, which sits in the Global IT Assurance and Compliance team.

A role you will love

The Head of IT Assurance and Compliance (Greater China) will lead and own IT assurance and compliance related activities within the region. This role will report directly to the Global Head of IT Assurance and Compliance, and forms part of the Global IT Assurance and Compliance function.

As the Head of IT Assurance and Compliance, the core job competent is to ensure that IT operations in Greater China adhere to regulatory requirements, meet client expectations, as well as internal standards. This role not only involves leading engagements between CTS and regulators, clients and their auditors, but also be responsible for coordinating CTS audit activities in support of Computershare’s third-party assurance (TPA) testing program within the region, as well as supporting the wider global team’s TPA efforts when required.

Some other key accountabilities will include:

• Regulatory Compliance. Ensure that all IT operations comply with local and global regulatory requirements, specific focus is on ensuring compliance in Greater China. This includes staying updated on relevant regulations and implementing necessary changes to IT processes and policies.
• Client Engagement. Build and maintain strong relationships with internal and external stakeholders, including regulators, clients, and third-party auditors.
• Audit Management. Coordinate and manage audits conducted by clients, their auditors, and Computershare's appointed auditors.
• Risk Management. Identify and mitigate IT-related risks within the region. Develop and implement risk management strategies and ensure that all IT activities are aligned with the company's risk appetite.
• Guidance and training. Work with the technical teams and internal SME’s to ensure that they understand what their responsibilities are when it comes to our control environment, with specific focus on the legal, regulatory and client requirements in greater China.

What will you bring to the role?  

To be successful in this role, you must have a strong working knowledge of local regulatory requirements in Greater China, with a specific focus on IT technical and operational control requirements; possess strong client engagement experience and have a proven track record in managing audits and engaging with regulators and clients, particularly in the context of ISAE, SOC, and ISO standards. Also, excellent communication skills, ability to operate and communicate effectively across all levels of an organization.

Some other key skills required for the role:

• Bachelor’s degree or above in Computer Science, Information Technology, or related field. 
• At least 10 years of related work experience in technology and financial services. Have proven experience in a senior IT role, with specific expertise in dealing with internal and external stakeholders, auditors, clients, and regulators.
• Risk and compliance experience. Deep understanding of IT control best practices. 
• Good understanding of legal and regulatory requirements in Greater China. Familiarity with regulatory requirements and bodies such as CSRC, SAMR, NFRA, and others; recognized industry certifications (CGEIT, CRISC, CISM, CISA, etc.) is a plus.
• Advanced problem-solving skills, customer oriented and strong attention to details.
• Ability to work under pressure and manage multiple priorities.
• Excellent interpersonal and communication skills. Proficiency in both English and Mandarin.

Rewards designed for you

Flexible work to help you find the best balance between work and lifestyle.

Health and wellbeing rewards that can be tailored to support you and your family.

Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.  

Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.

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