Your role @ CHANEL
Chanel, the iconic luxury fashion brand, continues to shine brightly in both brand value and financial performance. Among its global markets, the North Asia & SEAA (Southeast Asia & Australia) (“ASIA”) regions stand out as a beacon of success. Now, it stands on the brink of an exciting transformation, and a significant period of change and innovation. As the ASIA Regions enter a pivotal phase of transformation, Chanel is embarking on a landmark initiative: the implementation of Microsoft Dynamics 365 Finance & Operations (D365 F&O) ERP across nine markets under the HERO Programme.
As the HERO Data & Reporting Lead, you will play a critical senior role in shaping and delivering the data and reporting strategy for this globally transformative program. You will be responsible for the end-to-end ownership of the Data and Reporting Workstreams, ensuring alignment with business objectives and technical delivery. This includes:
- Leading the data migration activities and driving data cleansing efforts
- Defining and gathering business reporting requirements
- Overseeing the design and delivery of reporting solutions for D365
This role requires a strong foundation in ERP implementation, ideally knowledge of D365 F&O and data migration experience, and proven project management capabilities. You will lead a team of consultants and collaborate cross-functionally to ensure the successful delivery of the workstreams.
The impact you can create at CHANEL
Project Management:
- Drive and manage the Workstream as the PM – develop and manage the workstream project plan, including timelines, milestones, and deliverables
- Monitor progress and proactively manage risks and dependencies
- Coordinate with other workstream leads to ensure activities align and are executed under the ERP programme umbrella
Data Strategy and Planning:
- Collaborate with the Global (HQ) HERO Data Team to follow and execute the data strategy for ASIA
- Drive workshops and sessions to understand & elicit business requirements from Process Leads, SMEs, and Data Owners to then solution requirements with TECH workstream
Data Migration & Quality:
- Lead the data migration stream & processes, including data extraction, transformation, and loading (ETL) activities in coordination with TECH
- Ensure data quality and consistency throughout the migration process and work with Data Owners to cleanse in-scope data
- Implement validation and reconciliation procedures to ensure data accuracy and completeness of migration
- Monitor and report on migration progress and report & resolve issues promptly in collaboration with TECH & Data Owners
Reporting Solution & Build:
- Drive the requirements collection for operational & analytical (D365 operational & Power BI) reporting needs from business users
- Oversee the TECH workstream in designing, building, and testing reports that meet business needs
- Support SIT and UAT phases to ensure reporting solutions are robust and user-validated
Stakeholder Engagement & Communication:
- Serve as the primary point of contact for all data and reporting matters
- Drive & facilitate collaboration between business stakeholders, technical teams, and vendors
- Provide regular updates to leadership and cross-functional teams on workstream progress and key milestones
What you can bring to the team
Academic / Professional Qualifications
- Requires a bachelor's degree in Information Systems, Computer Science, or similar discipline
- Microsoft D365 Certifications are a plus
Work Experience
- 7+ years in managing system data migration and/or as a Business Analyst including project management experience w/ a proven track record of successful delivery of one or more of the following:
- Complex transformation projects
- Delivery of projects for multiple Asia markets
- Proven experience in data management, data migration, report customization, and/or ERP implementation projects
- Extended experience project management and being very hands-on in project delivery
- Experience in leading a team or workstream
- Demonstrate experience to think strategically, tactically, and operationally
Functional / Technological Expertise
- Preferably Microsoft Dynamics 365 (Finance & Operations)
- Other ERP systems such as SAP, Oracle, etc.
Required Competencies
- Excellent stakeholder relationship building skills with demonstrated capability of leading a period of significant change
- Ability to analyze and consolidate different ideas & opinions
- Working with Global and remote teams across multiple geographies and time zones
- Proven track record of managing and building strong relationships with stakeholders
- Strong presentation & communication skills
- Fluency in English (verbal and written) is a must
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel.
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