About Langham Hospitality Group
A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.
LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.
Located at the most fashionable address of Tsim Sha Tsui, Hong Kong, you will be part of a dynamic team to drive for maximizing the long-term growth of the Hotel by driving revenue and delivering high standards in guest experience in alignment with the culture and values of Langham Hospitality Group.
OUR VISION
Building Great Memories
Major Accolades
2016 - 2025 Three MICHELIN Stars – T'ang Court
2004 - 2024 Caring Company Award
2021 - 2024 Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK)
2020 - 2024 Earth Check Certification Platinum Certificate
2020 The Best of The Best Masterchef – T’ang Court
2015 - 2019 Forbes Travel Guide Five-star Award Winner
2016 Travel+Leisure Best Top 5 Hotels in Hong Kong
Responsibilities
- Ensure all Housekeeping staff provide prompt and courteous service to guests and internal customers.
- Oversee floor, public area, uniform & linen and laundry operations to ensure excellent service and cleanliness.
- Schedule routine inspections of all Housekeeping areas.
- Inspect guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair, and make recommendations to Executive Housekeeper when needed.
- Supervise outside contractors to ensure contractual compliance.
- Ensure the Housekeeping department complies with all brand standards.
- Strive for constant improvements and takes responsibility for achieving business results and enhancing guest satisfaction.
- Perform any other duties as assigned by management or Executive Housekeeper / Director of Rooms.
Qualifications
- With 10-year of relevant work experience with at least 3-year at managerial level or 5-year at supervisory level, preferably in hotel industry.
- Good knowledge on Housekeeping operations, cleaning procedures and chemical handling.
- Good communication and interpersonal skills, leadership skills and problem-solving skills.
- Good command of written and spoken English and Chinese.
- Proficient in PC Knowledge.
To understand more about our people, workplace and the culture, you may watch our latest stories at below: https://www.youtube.com/@TLHKGHRConnect
