Leader and Member Support Specialist

This position plays a crucial role in supporting the Church's religious mission by ensuring that all aspects of local unit finances and record-keeping are managed and administered legally and professionally. And that our bishops and branch presidents are being served with top-tier, Christlike service.

• Train and advise local unit leaders and clerks on finance and membership record-keeping policies, principles, and tools.
• Reconcile financial transactions. Ensure that all local unit record-keeping reports and transactions are accurately completed and submitted in a timely manner, strictly following Church policies.
• Identify and analyze local unit trends, providing insightful reports to LMSCs, Area LMS Manager, and other departments to aid in decision making, and offering support to regional local unit offices.
• Control selected aspects of the results summarized on monthly statistical summary report.
• Assists with finance and membership audits and resolution processes.
• Assists with local unit items and coordinate with related parties to resolve issues.
• Assists local leaders in preparing unit organization applications.
• Assists with finding members whose location is unknown.
• Welcome and provide briefings to new bishops/ new branch presidents.
• First line of Support for Local Unit Finance and Records.
• Coordinate and resolve issues for bishops/ branch presidents/ clerks.
• Interact with other departments and headquarter as needed. Follow-up and follow-through.
• Regular check-in with bishops and branch presidents.
• Work together with LMSCs on assigned department projects.

• Bachelor’s degree holder in Business or related discipline and with at least 3 years of related work experience is preferred.
• Excellent verbal and written communication skills in English, Cantonese and Mandarin.
• Demonstrated experience on providing and leading improvements on customer service.
• Possess strong business sense, organizational and negotiation skills.
• Ability to work effectively with a team by establishing and cultivating trusted and respectful relationships in a professional manner.
• Good data analysis, research, and computer skills.
• Proficient with Microsoft Office and common computer software.
• Driver license holder preferable.
Must be able to travel as required (mostly within Asia).

Key Behaviors

• Maintains confidentiality and integrity in handling sacred funds and sensitive information.
• Demonstrates professionalism and adherence to legal and organizational standards.
• Proactively supports and trains local unit leaders and clerks.
• Ensures accuracy and timeliness in reporting and transaction processing.
• Exhibits analytical thinking in identifying trends and preparing actionable reports.
• Collaborates effectively with various departments and senior ecclesiastical leaders.
• Commits to ongoing development and upholding Church policies and values.
• People’s person.