Assistant Guest Services Manager, Front Office

ONYX HOSPITALITY GROUP
香港
1天前
With over 45 years industry experience, ONYX Hospitality Group is one of Asia- Pacific's leading hotel management companies that combines the expertise of a truly global executive team with hospitality excellence tor which Asia is renowned. ONYX operates four diverse yet complementary brands - the luxury Saffron, the full-service Amari the select-service OZO and Shama one of Asia's leading names in luxury serviced apartments.

Responsibilities:
Handling of check in and check out procedures such as meet and greet, payment collection, luggage handling and rooming

Handling incoming calls, tenant general enquiries, sales enquiries & viewing appointments

To carry out daily, weekly and monthly operation reports; and overseeing of check in and out documents

In coordination with Team Leader, Housekeeping handling of room assignments for housekeepers and coordinating with sales

Ensure the stock level of all goodies, amenities, inventory and cleaning supplies are accurate and aligned with TMS/Product system

Assist supervisors to check room preparations prior to check in and on all administration works whenever necessary

Any other tasks as assigned

Requirement:
Diploma or higher preferable in hospitality management

Fluent in spoken and written English, Cantonese and Mandarin

3-5 years in customer service/ hospitality experience

We offer attractive salary package, fringe benefits including 5-day work week, annual leave, public holiday for all and prospective career path to the right candidates.

Interested parties please send full resume with current and expected salary:

By email : [via CTgoodjobs Apply Now ]

By fax : 3100 8500

Call us : 2531 5895

WhatsApp : 5208 1729

Applicants who do not hear from us within six weeks of application should consider their applications unsuccessful. Information collected will be used for employment purpose only.
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