Role Introduction
Reports to: Corporate Sales Manager - Hong Kong
You will be part of a dynamic corporate sales team dedicated to driving business growth and expanding market presence through strategic client engagement.
Your goal will be to surpass corporate sales targets by leveraging data-driven strategies. You will proactively seek new business opportunities, establish the company in emerging markets, and negotiate and manage existing corporate accounts. You will need strong leadership skills, strategic thinking, and experience in sales or account management.
You will gain expertise in high-level sales strategies and team leadership. Your efforts will contribute to significant market expansion and strengthened client relationships, positioning you as a key player in the company’s growth.
Key Responsibilities
Revenue generation
- Acquire potential and high value accounts as per agreed targets using a data and insight driven approach
- Assist and develop strategies to achieve the agreed sales revenue target that being set; lead and coordinate Multi-Market Deals or Oneworld Alliance deals with parties concerned and referred to related team for further business development
- Actively initiate and follow up on sales actions, obtain sales leads and dynamically seek new business; analyse, recommend, implement & monitor all aspects of corporate pricing; engage in consultative and insightful selling techniques and services with an enhanced focus on new business development
Portfolio Management
- Manage the relationship for Local Office of Global Corporates and Local Corporates; develop and negotiate route deal offer with internal parties, response to RFPs (Request for Proposals), and prepare corporate fare proposal to key executive decision-makers and procurement managers in a timely manner
- Conduct regular performance reviews and sales visits, presentations, seminars, provide updates on products and services in enhancing sales opportunities and facilitate sales
- Support Global Corporate Account Managers for local port’s operation issues to enhance and maintain business relationship at local level; maintain corporate profiles, as needed, by understanding and documenting customers' businesses, priorities and goals, and driving prompt resolutions of customer issues to ensure a high level of customer satisfaction
People Development and Performance Management
- Lead, support and encourage own team to achieve success; build a strong and motivated team, ensuring the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamwork; develop employees with high potential and identify learning opportunities to ensure appropriate training and development
- Actively engage with employees to enhance communication and their understanding of department goals; enhance the employee experience in line with the role level and the internal brand promise
General
- Actively manage the cost of sales needed to generate the revenue within the mandated parameters; handle enquiries and provide solutions to the unresolved problems raised by corporate customers or client service units in relation to clients' requests or questions.
- Participate, plan, organise and attend on any sales and marketing activities related to maximise corporate sales revenue opportunities and promoting Cathay Pacific Corporate Programme to the market; be the airline’s ambassador within the portfolio to maintain strong relationships ensuring positive strong brand positionAny other reasonable task as requested
Requirements
- 5-7 years of airline commercial or sales experience with at least 3 years of experience in people management
- Actively manage the cost of sales needed to generate the revenue within the mandated parameters
- Handle enquiries and provide solutions to the unresolved problems raised by corporate customers or client service units in relation to clients' requests or questions
- Participate, plan, organise and attend on any sales and marketing activities related to maximise corporate sales revenue opportunities and promoting Cathay Pacific Corporate Programme to the market
- Be the airline’s ambassador within the portfolio to maintain strong relationships ensuring positive strong brand positionAny other reasonable task as requested
Personal & Application Information
Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.