Build the future of financial markets. Build yours.
Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!
Want to learn more?
Who we are
Deutsche Börse Group is one of the world’s leading exchange organisations and an innovative market infrastructure provider. With our products and services, we ensure that capital markets are fair, transparent, reliable, and stable. Together, we develop state-of-the-art IT solutions and offer our IT systems all over the world.
Within the Deutsche Börse Group, Clearstream is an international central securities depository (ICSD). It provides post-trade infrastructure and securities services for the international market and 59 domestic markets worldwide, with customers in 110 countries.
Hong Kong
Your career at Deutsche Börse Group
Your Area of Work:
As an Associate Vice President, Client Services, you will respond to inquiries of the clients and make sure that any issues are resolved for client satisfaction. You need to provide effective and prompt resolution of the issues in a professional manner. The clients are major banks and financial institutions in Korea.
Your Responsibilities:
- Daily interactions with clients. Clients are banks and financial institutions in Korea.
- Provide solution to customer queries and maintain favorable relationship with clients
- Liaise effectively with head office team located in Europe to resolve client inquiries.
- Visit and train clients occasionally.
- Support and work very closely with the Relationship Manager who is responsible for Korea market.
- Ensure the internal control systems are in place and that office business processes comply with company policies.
Your Profile:
- Minimum Bachelor’s Degree in Finance and/or Economics or equivalent training.
- 2 to 4 Years experience in securities / banking business, with experience in custodian bank or securities house preferred.
- Knowledge of or has done settlements, corporate action, and income processing in various markets.
- Native Korean speaker, possess fluent spoken and written English.
- Outstanding interpersonal skills, customer- and service-oriented.
- Good working attitude and willing to learn.
- Excellent communication, analytical and problem-solving skills.
- Demonstrated ability to manage multiple tasks and priorities effectively.
Why Deutsche Börse Group?
We are committed to providing a work environment where everyone feels welcome and can reach their full potential. Our standards go far beyond simply matching candidates with the right position.
Mobility
We enable you to move freely with our job tickets, job (e-)bikes and free parking opportunities.
Work environment
Collaboration, communication, or deep focus – in our modern office buildings you will find the perfect work environment. Free drinks and food and meal allowances included.
Health and wellbeing
We care for your health and wellbeing and besides various health promotion measures we offer you a group accident insurance and additional insurance offers at discounted rates.
Financial stability
We provide financial stability by offering attractive salaries, company pension schemes, participation in our Group Share Plan, as well as bonuses, subsidies and discounts.
Hybrid work
Collaborate and exchange on-site or work remotely several days a week in line with business needs and local regulations. Our hybrid working model combines the best of both worlds.
Flexible working hours
We want your job to fit your life situation and offer flexible working time models, childcare allowance, or the possibility to study alongside your job.
Internationality
Our market infrastructures are globally connected. Working with us means collaborating with like-minded colleagues across over 60 locations from more than 100 nations.
Development
We promote individual development by offering internal development programmes, mentoring, further education and training budgets.