Credit Controller

This role will be based in our Hong Kong office. The Credit Controller will be for Credit Control and Cash Application tasks in their daily functions, operating efficiently and in line with KPI’s and expectations.

Be responsible for the following the business processes of successful and timely collection and allocation of amounts from Vista customers. Tasks to include the daily sending payment requests, analysing balances due, and escalating issues relating to potential bad debts. Liaising with clients and following up on actions taken.

• Responsible for ensuring that all funds are collected, accounts reconciled, and queries resolved for Key High value level client accounts.
• Building and maintaining relationships with clients, facilitating greater efficiency in payments and query resolutions.
• Continually assess all accounts to minimise client’s exposure in terms of debt versus deposit.
• Investigate, manage and resolve all disputes quickly and efficiently in-order-to collect funds.
• Attending client meetings to discuss any finance questions or queries when necessary. - Ensuring that customers pay amounts owed to the company by the due date using a variety of payment methods.
• Agreeing payment and repayment plans with customers that are in default of payment terms initiating legal proceedings if necessary.
• Allocating all cash received into the business on-a-daily basis.
• Ensuring compliance with the company credit policy, business processes and Sarbanes-Oxley requirements.
• Gathering quantifying data and generate reports to assist in cash collection and identifying problem areas.
• Identifying and recommending opportunities for improvement in existing procedures and processes consistent with company policies and procedures.
• Preparing daily and ad-hoc reporting for management at month end and as requested.

• Minimum 2 years’ experience in Collections or Accounts Receivable teams.
• Prior experience with luxury brand or exposure to HNWI clients highly beneficial and preferred.
• Demonstrate strong self-motivated approach and guide your team towards achieving the company goals, promoting and installing required levels of urgency.
• You enjoy working in a highly pressured, dynamic, entrepreneurial environment, keen to engage as required by a growing business.
• Demonstrate intermediate Excel and strong analytical skills, with the ability to provide client focused analysis and commentary.
• Excellent verbal and written communications skills – including cross functional collaboration.
• Prior experience with SAP accounting software is highly beneficial.