We are looking for a reliable and detail-oriented team player to join our Customer Service & Operations team. This is an entry-level role with full training provided. You will help process customer orders, prepare invoices, and support daily office operations. The job is structured and straightforward, making it ideal for fresh graduates or candidates looking to build stable experience in office administration.
Key Responsibilities
- Process and record customer orders received via WhatsApp and email
- Prepare invoices and sales orders in our ERP system (English interface)
- Escalate unclear or unusual cases to the team leader (no guesswork required)
- Provide general office support as needed
What We’re Looking For
- Good written English (for ERP input) and Cantonese (for customer chats)
- Basic computer skills — Microsoft Office (Word, Excel, Outlook)
- Reliable, detail-oriented, and willing to follow structured processes
- Fresh graduates welcome; no prior experience required
What We Offer
- Monthly salary: HKD 15,000–17,000 (depending on experience)
- On-the-job training — no prior experience needed
- Birthday leave + attendance bonus + annual salary review
- Medical insurance
- 5-day work week, Monday to Friday, 8:00AM–5:00PM
- All public holidays off
- Overtime on holidays available for additional pay.
我哋而家請緊一位可靠、細心又合群嘅同事，加入我哋嘅客戶服務同營運團隊。呢份係初級職位，會有全面培訓。你會幫手處理客戶訂單、準備發票，同支援日常辦公室運作。份工結構清晰、直接簡單，好適合啱啱畢業或者想喺行政方面累積穩定經驗嘅人。
主要工作：
- 處理同記錄經 WhatsApp 同電郵收到嘅客戶訂單
- 用我哋嘅 ERP 系統（英文界面）開單同準備銷售訂單
- 將唔清楚或者特別嘅個案轉交俾團隊主管跟進（唔需要你自己估點做）
- 按需要提供一般辦公室支援
我哋希望你符合以下條件：
- 書面英文（用嚟做系統輸入）同粵語（用嚟同客戶溝通）良好
- 基本電腦操作技能 — 識用 Microsoft Office（Word、Excel、Outlook）
- 為人可靠、細心，願意跟從既定流程工作
- 歡迎應屆畢業生申請；無需相關工作經驗
我哋提供：
- 月薪：港幣 15,000 至 17,000 元（視乎經驗而定）
- 在職培訓 — 無需相關工作經驗
- 生日假 + 勤工獎 + 年度薪金調整
- 醫療保險
- 5 天工作週，星期一至五，上午 8:00 至下午 5:00
- 公眾假期休息
假日可選擇返工賺取額外加班費
Job Types: Full-time, Permanent
Pay: $15,000.00 - $17,000.00 per month
Benefits:
- Employee discount
- Maternity leave
- Medical Insurance
- Opportunities for promotion
- Paid sick time
Language:
- English (Preferred)
- Cantonese (Preferred)
Work Location: In person