We are offering......
- 15 to 18 days Annual Leave
- Full Paid Leave (16 weeks Maternity / 14 days Paternity)
- Discretionary Bonus
- Free Priority Pass Membership (unlimited Airport Lounge access)
About this role...…
- Handle phone calls / emails / live chat inquiries from members and clients professionally with appropriate solutions effectively
- Deliver quality customer services to members and other stakeholders
- Responsible for all membership related administration works
- Prepare monthly billing and reports in a timely manner
- Perform any ad-hoc tasks as assigned
You might fit for the role if you have...…
- Diploma or above in business administration or related discipline
- Experience in customer services in travel industry is preferred
- Excellent communication and problem-solving skills
- Proactive, detail-minded and able to work multi task in a fast-paced environment
- Excellent command of written and spoken English, Cantonese, Mandarin and Japanese (N1 is preferred)