We are seeking a talented individual to join our Mercer Marsh Benefits team at Marsh McLennan. This role will be based in Hong Kong or Singapore. This is a hybrid role that has a requirement of working at least three days a week in the office.
The Digital Product & Proposition Development Manager plays a key role in driving digital growth across 11 MMB Asia markets by developing innovative digital propositions, supporting market localisation, and managing strategic partnerships. You will collaborate with stakeholders across regions to ensure digital strategies align with client needs and market trends, contributing to the organisation’s competitive edge and digital transformation initiatives.
We will count on you to:
- Lead the development and launch of new paid-for digital products, collaborating with local teams and internal functions such as legal, compliance, finance, and marketing.
- Understand customer needs and support strategies to make digital products relevant to MMB Asia markets.
- Consolidate client feedback for continuous optimisation of digital propositions and product features.
- Oversee the creation of supporting collateral, training materials, and processes to ensure successful product adoption and customer onboarding.
- Drive the scaling of digital propositions across additional Asian markets, ensuring regional alignment.
- Work with advisory, vendor management, and marketplace teams to establish and refine frameworks for onboarding and managing digital partners.
What you need to have:
- Minimum 5 years of experience in customer service, employee benefits, insurance broking, or digital solution ownership.
- Degree or diploma in a relevant field.
- Strong stakeholder management, communication, and organisational skills.
- Initiative-driven, self-motivated, and client-focused with the ability to manage multiple tasks.
- Knowledge of digital trends and their application within the insurance industry.
- Proficiency in Microsoft Excel, Word, and PowerPoint.
- Fluency in English and preferably another Asian language such as Mandarin, Cantonese, Japanese, Korean, Bahasa Malaysia, or Bahasa Indonesia.
What makes you stand out:
- Demonstrated experience in digital product development and market localisation.
- Ability to balance strategic thinking with hands-on execution.
- Proven track record of managing partnerships and driving digital transformation initiatives.
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.