General Technician

The Landmark Mandarin Oriental, Hong Kong is looking for a General Technician to join our POMEC team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

The Landmark Mandarin Oriental, Hong Kong is one of the world’s great luxury hotels — a masterpiece of contemporary design and a cutting-edge, chic five-star gem in the epicentre of one of the most exciting cities in Asia. Only one of the 13 hotels worldwide with Triple Five-Stars across all three categories for hotel, spa and restaurant in Forbes Travel Guide, the Landmark Mandarin Oriental offers state-of-the-art designer guestrooms and suites, and award-winning, innovative Food & Beverage outlets and Spa facilities for the ultimate in relaxation and fitness. With a reputation for unmatched personal service and integrity, we take pride in providing professional training to enrich your experience and skills, as well as the best opportunities for career advancement to the right candidate. The hotel is highly respected as a global pioneer in eco-friendly sustainability and luxury, values integral to the Mandarin Oriental Group.

About the job

Based at The Landmark Mandarin Oriental, Hong Kong within POMEC Department in Hong Kong, the General Technician is responsible for carrying out repair and maintenance diagnostics and solving engineering problems encountered. The General Technician reports to the Duty Engineer.

As General Technician, you will be responsible for the following duties:

• Maintain proper and safe condition of all Plant, Plant Rooms, Equipment and Work areas.
• Comply with all Fire, Life, Health, Safety, Security & Environment (FLHSS&E) Standards.
• To be conversant with the Hotel Emergency Procedures.
• Perform Emergency Response Team duties as required.
• Be courteous, professional and service orientated when dealing with Guest, Patrons and Fellow Colleagues Members.
• Assist Guests, Patrons and Fellow Colleagues Members as and when appropriate.
• To carry out work in accordance with The Hotel Planned Maintenance Programme.
• Ensure all log books and records are kept up to date.
• Assist Engineering personnel with technical advice and ensure standards are maintained.
• Set up audio and video equipment for functions.
• Actively assist with Energy Conservation and Control.
• Liaise with other departments & contractors.
• Arrange repair work for all outstanding work orders concerning guest rooms and public and back areas.
• Monitor the performance and efficiency of all B&D sections.
• Arrange for repair for all electronic, micro processors, and computer controlled equipment.
• Suggest alterations or improvements for the systems operations.

As General Technician, we expect from you:

• Minimum higher certificate holder in Building Services, Mechanical or Electrical Engineering or other related disciplines
• Holder of electrical worker license, Grade 'A' will be an advantage
• Holder of Fire Tube Boiler License, with Engineering plants and boiler knowledge will be an advantage
• Minimum 2 years' relevant work experience
• Basic computer skills
• Good spoken and written Chinese / Cantonese and basic English
• Independent and able to work under pressure.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right worklife balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.

We’re Fans. Are you?