Define and execute the product vision, strategy, and roadmap for the SME Internet Banking and Mobile App platforms.
Own the end-to-end user experience (UX) and user interface (UI) consistency across the digital channels, focusing on usability, accessibility, and engagement.
Lead requirements gathering, design, and delivery of platform-level features (e.g., navigation, dashboard, alerts/notifications, search, settings, security/authentication, App-specific capabilities like push notifications, biometrics).
Develop and manage the platform release schedule and version planning.
Collaborate with all SME product PMs (Account, Payments) to understand their needs and ensure seamless integration and presentation of their services within the channels.
Drive continuous improvement based on user feedback, analytics, usability testing, and competitive analysis.
Establish and monitor key platform health metrics (adoption, performance, NPS, session duration, error rates).
Ensure the platforms adhere to the highest standards of security, compliance, and accessibility.
Requirements
Bachelor's degree in Business, Design, Computer Science or related field.
5+ years of product management experience, specifically focused on digital channels (web and mobile apps) within banking, fintech, or enterprise software.
Proven experience in managing complex digital platforms used by business customers.
Deep understanding of UX/UI principles, usability best practices, and mobile app development.
Strong analytical skills and data-driven decision-making approach (using analytics tools).
Excellent communication, presentation, and stakeholder management skills, adept at collaborating across multiple product lines and technical teams.
Experience with Agile methodologies and product management tools (e.g., Jira, Confluence).
Familiarity with banking security standards and digital compliance is a plus.
Proactive, user-obsessed, and passionate about building exceptional digital experiences.
Proficiency in written and spoken English and Chinese (Mandarin and Cantonese preferred).
Interested candidates, please send your detailed resume with contact telephone number, earliest availability date, current and expected salary via "Apply Now".
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