Company:
MarshDescription:
We are seeking a talented individual to join Marsh. This role will be based in Hong Kong:
We will count on you to:
Run an injury rehabilitation programme based on Marsh’s own innovative model and work with a team of insurance professionals in Marsh
Provide high standard and timely case management services in accordance with the agreed Business Protocols of the clients and/or any specific services standards
Raise the profile of Marsh’s WIRM® servicing – both internal and external, e.g. to attend regular meetings, prepare case management analysis and present the current trend with clients
Responsible for coordinating Personal Injury/Employees’ Compensation Case Management
Communicate and liaise with injured person, employers, Government Departments, doctors, medical/rehab services partners and insurers
Assist in improving quality and efficiency of work, including workflow, claims system, and claims reports within Marsh WIRM® Practice
Actively follow up injured’s rehab progress regularly and update Marsh web based digital system to ensure there is no delay
Manage Marsh’s clients account on Case Management side independently
Assist in improving quality and efficiency of Case Management work, including workflow, web based digital system, rehab status reports and medical panel recruitment within Marsh WIRM® Practice
What you need to have:
Tertiary qualification in health or para-medical area i.e. physiotherapy, nursing, occupational therapy etc.
At least 4 years relevant experience
Excellent command of written and spoken English and Chinese. Proficiency in speaking Putonghua is an advantage
Good knowledge of injuries management and recovery processes
Ability to work in a team environment
Good interpersonal and relationship development skills
Good knowledge of Employees’ Compensation Ordinance
Good analytical and problem solving skills
PC literate in MS Word, Excel and PowerPoint
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.