Hybrid Model (remotely & onsite)
Lead the way with Lufthansa Technik! We’re looking for a talented Team Lead Fulfilment, Closed Loop, to drive excellence for our customers across the Asia Pacific region based in vibrant Hong Kong!
Apply now!
FACTS
Location
Hong Kong
Employment level
Direct entry
Function
Other
Working time
Full time
Publishing date
08-26-2025
Application deadline
09-23-2025
Tasks
The Team Lead Fulfilment, Closed Loop is responsible for:
- Managing & coordinating product division components for the Asia Pacific region, including Customer Service, Account Management, & Supply-chain activities
- Taking responsibility for the performance of component contracts with airline customers in APAC
- Securing existing business, supporting new acquisitions, & ensuring alignment with internal departments
- Ensuring good business relationships with customer organizations & handling escalations & disputes
- Leading, motivating, & developing a multidisciplinary team, including HR-related responsibilities such as hiring, training, & performance evaluation
- Leading complex projects & managing special tasks
- Working confidently in an international organization with cross-regional coordination
- All other duties as assigned or required
Behind the scenes
This is an exciting opportunity to be a part of our unique and rewarding environment!
We are driven by curiosity, passion, optimism, and the belief that everybody can grow!
Requirements
To excel in this role, you will need a combination of the following qualifications:
- University degree, preferably in Engineering, Business or equivalent
- Minimum 5 years’ managerial experience in Sales or Customer Relations, ideally in aviation MRO or similar technical services.
- Fluency in English
- Knowledge of an Asian language or German is advantageous
- Excellent intercultural awareness
- Excellent customer service skills with customer-oriented attitude
- Like working with people, solving problems, & developing yourself by being challenged
- Possess a strong character to drive business & customer relationships forwards
- Ability to represent Lufthansa Technik in a consistent & professional way
- Able to travel to Germany & extensively within Asia
- CV/Resume with current & expected pay required. Only shortlisted candidates will be notified
- Company will not provide relocation assistance
Company