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Assistant Front Office Manager

海逸國際酒店集團
九龍, 香港
1周前

We are a vibrant international hospitality group, recognized for our innovation and dedication. Our team consists of individuals of the highest integrity whose aim is to consistently exceed our guests' expectations. To support our growth, we have an ongoing interest in hiring the most outstanding people we can find.

Please browse through the vacancies listed here, or send us your current resume and position of interest for future job opportunities by e-mail ( [email protected] ).

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar post (s) within Harbour Plaza Hotels & Resorts. If you do not hear from us within 8 weeks, you may consider your application unsuccessful. All your personal data will be destroyed once it is no longer required.


Assistant Front Office Manager

Job Responsibilities:

  • To assist Front Office Manager in supervising the Front Office operations and resolve both internal and external problems of the department
  • To provide on-the job training to new colleagues and multi-tasking ability
  • Handle guest complaints relating to service standards and evaluate proactive action for service improvement
  • To maintain smooth relationships between management and guests

Job Requirements:

  • Degree or Diploma holder in Hospitality Management
  • 6 years relevant experience with at least 2 years in the same capacity
  • Mature, Presentable, self-motivated and service-oriented
  • Excellent communication, interpersonal skills and leadership skills
  • Candidate with less experience will be considered as Senior Guest Services Manager
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