Assistant Manager, IT

This is a fixed-term contract position of minimum 2 years with possibility for renewal subject to organization need and individual performance.

Responsibilities:

• Act as the Project Manager of the Customer & Passenger Engagement team to oversee and manage the implementation of the IT application systems with focuses on mobile applications
• Plan, direct and monitor the performance of the implementation team, including external contractors, according to project objectives and milestones to achieve timely and precise delivery. Manage and alert senior management of potential project risks and provide mitigation actions
• Assess multiple stakeholders' business needs and systems requirements, conduct feasibility studies, determine appropriate technology, solutions and authorize system design. Define project scope and schedule to achieve optimal utilization of available budget and resources
• Establish mobile application development procedures to ensure good governance controls and set standard to be executed by support staff and external contractors for both normal and contingency conditions
• Lead the support team, including external contractors, in daily incident resolution and problem management. Ensure smooth systems operations by providing instructions and expert advice to the first level support staff
• Assess and develop new interfaces with business partners and airport community to attain their business objectives and improve the efficiency of Corporate and airport operations
• Conduct evaluation and promote the use of latest mobile application technology and best practices by keeping abreast of leading edge IT development and adopt for its potential value in achieving users business and operational objectives

Requirements:

• Degree holder in Computer Science, Information Technology or other related disciplines
• A minimum of 6 years' relevant working experience in which at least 5 years' relevant experience in mobile application development or project management
• Possession of professional certifications in Software Development / Scrum Master / Project Management is preferred
• Substantial experience in agile delivery and project management, preferably with key role in mobile application design and system architecture, familiar with Continuous Integration and Continuous Delivery (CI/CD) and DevOps delivery process and tools
• Sound experience of stakeholder management and vendor management
• Experience in digital wallet implementation is an added advantage
• Ability to assume a technical / consultant leadership role for the team for mobile application technology adoption and system integration
• In depth knowledge of mobile applications, internet, cloud and JEE technology
• Strong business sense, good analytical and problem-solving skills
• Self-motivated with business acumen and teamwork mindset
• Excellent communication, interpersonal and presentation skills
• Good command of written and spoken Chinese and English. Fluency in Mandarin is preferred