About Reap
Reap is a global financial technology company headquartered in Hong Kong with employees across multiple countries. We enable financial connectivity and access for businesses worldwide by combining traditional finance with stablecoins for efficient money movement.
Through our stablecoin-powered corporate cards, payments, and expense management tools, we streamline financial operations and help businesses scale. Our APIs enable businesses to integrate stablecoin-enabled finance into their own products and services—from issuing Visa cards to facilitating cross-border payments.
Backed by leading investors including Index Ventures and HashKey Capital, Reap is building the future of borderless, stablecoin-enabled finance.
Why Reap?
This is a rare opportunity to shape the heartbeat of Reap’s Hong Kong office. As Assistant Office Manager, you won’t just “run the office” — you’ll elevate the entire workplace experience. You’ll work closely with our Global Facilities Manager to drive operational excellence, champion employee engagement, and create an environment where people can do their best work. You’ll be an energizer in our culture, a problem-solver in our day-to-day, and a key partner in scaling how we work.
If you thrive in a fast-paced, people-first, detail-driven role — you’ll love growing with us.
Role Overview:
We are looking for a highly organized, proactive, and people-oriented Assistant Office Manager to anchor daily operations in our Hong Kong office. This role is pivotal to ensuring a seamless and engaging workplace experience for our local team while supporting the execution of global office strategies. The ideal candidate is hands-on, detail-oriented, and enjoys fostering a collaborative and vibrant work environment.
Key Roles & Responsibilities:
Office Management & Workplace Experience:
- Oversee the day-to-day operations of the Hong Kong office to ensure a smooth and productive working environment.
- Manage local office inventory, supply replenishment, and equipment upkeep.
- Liaise with building management, cleaning services, and local vendors.
- Foster a welcoming and inclusive workspace culture aligned with our company values.
- Serve as the main point of contact for general employee support requests and office inquiries.
Facilities Coordination:
- Execute local office setup and maintenance activities in alignment with global standards and policies.
- Coordinate workspace adjustments, seating plans, and minor renovations with vendors.
- Ensure health, safety, and compliance protocols are consistently maintained.
- Support logistics for office expansion or reconfiguration when required.
Event & Team Support:
- Coordinate and support local office events, celebrations, and engagement initiatives in partnership with the People Ops team.
- Assist with new joiner onboarding logistics including welcome kits, desk setup, and office tours.
- Provide ad-hoc administrative support to internal departments as needed.
Budgeting & Administration:
- Track local office expenses and manage the day-to-day office budget in collaboration with the Global Office Manager.
- Process invoices, receipts, and office-related vendor payments.
- Maintain and update the vendor and service provider database.
What we’re looking for:
Skills:
- 3+ years of experience in office management, administration, or operations support, preferably in a startup or fast-paced environment.
- Fluent in Cantonese and English (spoken and written), with excellent communication skills across teams and levels.
- Strong organizational and multitasking skills — you think two steps ahead and get things done.
- Hands-on, resourceful, and proactive in identifying gaps and solving problems.
- Proficient in Google Workspace and familiar with common workplace tools (e.g., printers, booking systems, task platforms).
- Calm under pressure and capable of managing multiple priorities.
- Highly reliable, detail-oriented, and discreet with sensitive matters.
Nice to Have:
- Experience in a startup, scale-up, or multicultural workplace setting.
- Knowledge of local compliance and health & safety regulations.
- Experience supporting office expansions, relocations, or event coordination.
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