About Us
A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.
Hong Kong, China Hong Kong, Hong Kong (On-Site)Responsibilities
- Deliver Service Training (Operation, Administration and Maintenance) to Customers as required
- Define overall training framework plan, procedures and workflows for project activities
- Define, set up and manage Training platforms/simulators/equipment & tools
- Manage and update those associate Technical Training Service Documents such as WI, Procedures, workflow, Manual …etc
- Support service and coordination with internal and external stakeholders during project DLP (Defects Liability Period)
- Maintenance support for the hardware and software bugs analysis and resolution
- Software and hardware problem investigation for the DLP (Defects Liability Period) projects
- Analyze the log and information collected from the site, provide short-term and long term recovery proposal
- Coordinate with Engineering team to Investigate major failures or design defects in DLP (Defects Liability Period) and provide all necessary corrective actions
- Coordinate with suppliers for faulty module return and factory repair or improvement actions
Requirements
- Degree in Electrical, Computer, Mechanical Engineering or relevant disciplines.
- 3+ years of working experience in the Engineering field
- Documents experience
- Proven On-site service support / maintenance knowledge
- Knowledge of Windows Servers, Linux OS and Networking implementation are an advantage
- Well coordination and planning for working with various parties and subcontractors
- Strong Troubleshooting and problem-solving skills
- Experience in Training Delivery for Customer would be an added advantage
- Good command of both spoken and written English
- Fresh graduates are welcome
Desirable
- Experience in hardware mechanical/electronic field
- Knowledge on Automatic Fare Collection maintenance
- Experience in Quality Control Manufacturing
Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at https://www.hitachirail.com/careers.
At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.
We would be delighted if you would be one of our followers at https://www.linkedin.com/company/hitachirail.
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