Beverage Manager
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
Responsibilities:
- Lead and oversee beverage operations across all hotel outlets and banquet venues, ensuring alignment with Conrad brand standards
- Ensure smooth daily bar operations, including team scheduling, workflow management, and service excellence
- Support outlet managers in delivering exceptional guest experiences through personalized service and beverage excellence
- Drive beverage revenue through strategic sales initiatives, upselling programs, and targeted promotions
- Plan and execute annual beverage promotion events across outlets in collaboration with suppliers, enhancing guest engagement and brand visibility
- Develop and implement beverage strategies to meet or exceed revenue budgets or forecasts—whichever is higher
- Curate and innovate wine and cocktail menus with a focus on luxury, trend-forward offerings that reflect market preferences and brand positioning
- Maintain and regularly update the master wine list, ensuring quality, diversity, and relevance to current beverage trends
- Manage inventory, procurement, and supplier relationships to ensure cost efficiency, product availability, and premium quality
- Conduct regular training sessions for outlet teams on beverage knowledge, service standards, upselling techniques, and brand-specific protocols
- Perform administrative duties including beverage sales reporting, performance analysis, and forecasting
What are we looking for?
- Minimum 4 years of experience in a beverage management role, ideally within a luxury hotel or fine dining environment
- WSET Level 3 certification or equivalent is preferred
- Strong expertise in wine, spirits, and cocktail mixology
- Proven leadership, communication, and team development skills
- Excellent guest engagement and customer service capabilities
- Ability to thrive in a fast-paced, dynamic hospitality setting
- Proficiency in English; Cantonese and Mandarin are advantageous
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
