Cigna Customer Advisor (電話推廣主任 Telemarketing Representative)

Job Responsibilities:

• Handle incoming promotion hotline for customer enquiries

• Promote insurance product / promotion plan to customers through telephone call (no cold call is needed)

• Provide professional insurance advice to customers and understand customer needs  

• Achieve individual and team target

• Handle ad-hoc project

Job Requirements:

• Holding valid IIQE papers 1,2

• At least 1-year call centre or insurance selling experience

• Excellent telephone manner, communication skills and servicing skills

• Self-motivated, aggressive with a positive mind

• Native in Cantonese

• Insurance agents and financial advisors are welcome

Compensation & Benefits:

• Competitive Compensation Package with attractive commission scheme (with average monthly take home of HK30,000 or above)

• Performance / Special Incentive 

• Incentive trip

• 5 days’ work per week (37.5 hours per week)

• Comprehensive medical and dental coverage

• 12 days Annual Leave + Birthday Leave

• Structured on-the-job training

工作職責：

• 處理投保熱線客戶查詢

• 通過電話向客戶推銷保險產品/促銷計劃(不需要cold call)

• 向客戶提供專業的保險建議，並了解客戶的需求

• 實現個人和團隊目標

• 處理臨時項目

要求：

• 持有有效的保險牌照1,2

• 至少1年call centre或保險銷售經驗

• 優秀的電話應對技巧，溝通技巧和良好的服務質素

• 自我激勵，積極上進和正面的思維

• 流利廣東話

• 歡迎保險代理人和財務顧問申請

薪酬和福利:

• 良好的薪酬待遇及豐厚佣金計劃 (平均月入可達30,000港元或以上)

• 特別獎勵

• 獎勵旅行

• 每週工作5天(每週工作時間37.5)

• 完善醫療及牙科保障

• 12日以上有薪年假 + 生日假

• 完善在職培訓

About The Cigna Group