Client & Market Development Coordinator

Company Description

Who We Are

Clifford Chance is one of the world’s pre-eminent law firms, known for combining the highest global standards with deep local expertise. With a truly international presence across the Asia Pacific, Europe, the US and the Middle East, we advise many of the world’s leading businesses, financial institutions, governments, and non-profit organisations.

Our global platform enables us to deliver seamless, integrated legal services across borders and practice areas. We focus on the core areas of commercial activity: capital markets; finance and banking; corporate and M&A; real estate; tax; pensions and employment; and litigation and dispute resolution. Our collaborative and inclusive culture, combined with our commitment to innovation and excellence, ensures we consistently deliver exceptional results for our clients.

We are seeking a Client & Market Development Coordinator to support the business development and marketing efforts of our Corporate and Global Financial Markets practices in Hong Kong. This is a hands-on and varied role where you will contribute to the delivery of a wide range of client, practice, and marketing initiatives. You will work closely with partners, lawyers, CMD team members, and other business professionals across our global network.

This role offers exposure to high-quality work in a fast-paced, collaborative environment and is ideal for someone who is proactive, detail-oriented, and keen to grow their career within a leading international law firm.

Job Description

The Role

Clifford Chance is seeking a proactive and detail-oriented Client & Market Development Coordinator to support the Client & Market Development (CMD) function across our Corporate and Global Financial Markets practices in Hong Kong.

This is a varied and engaging role, offering the opportunity to work closely with fee earners and CMD colleagues to deliver high-quality business development support. Your key responsibilities will include:

• Supporting the full pitch lifecycle (in both English and Mandarin Chinese), ensuring timely, accurate, and compelling submissions
• Coordinating legal directory and awards submissions, and advising on best practices for showcasing expertise
• Assisting with the upkeep of pitch materials, CVs, and deal credential databases to ensure consistency and accessibility
• Helping to organise client-facing events, including logistics and on-the-day support
• Contributing to client and sector initiatives and campaigns as required, working collaboratively with internal stakeholders

This role requires a hands-on approach, excellent organisational skills, and a strong attention to detail. You will be a valued member of the Hong Kong team, contributing to the firm’s broader business development efforts and client relationship strategy.

Bilingual fluency in English and Mandarin Chinese (both written and spoken) is essential, given the nature of client communications and pitch materials. Flexibility around working hours is also required, as the role may involve supporting time-sensitive or urgent requests outside of standard office hours.

KEY RESPONSIBILITIES:

Pitches and Marketing Materials

• Act as a trusted advisor to fee earners, taking ownership of complex proposals, pitches, and capability statements with minimal supervision.
• Partner with regional and global CMD teams to deliver cross-practice and cross-office pitch initiatives, ensuring alignment and consistency.
• Oversee the end-to-end pitch process, including:
  • Conducting targeted research and analysis to inform strategic decisions.
  • Drafting and tailoring pitch materials in both English and Mandarin Chinese to suit client needs.
  • Managing post-pitch follow-up, including gathering client feedback and tracking win/loss outcomes.
  • Updating and tracking pitch opportunities in the Firm’s global pitch database system (Foundation) to ensure accurate reporting and visibility.
• Work with CMD colleagues to ensure that Hong Kong and regional marketing materials are regularly reviewed, updated, and aligned with current priorities.
• Support the development and implementation of processes to capture and maintain deal credentials, ensuring they are accurately recorded and integrated into marketing assets and databases.

Market Intelligence and Opportunity Spotting

• Develop and maintain a strong understanding of market trends, client priorities, and industry developments to identify new business opportunities.
• Support the growth of existing client relationships by identifying opportunities for deeper engagement and tailored service offerings.
• Help raise the profile of the practice by contributing to the planning and execution of targeted events, conferences, and client seminars.
• Proactively identify and coordinate cross-selling opportunities across practices, sectors, and client teams to support integrated client development efforts.

Client Database and Profile Enhancement

• Maintain and regularly update targeted client lists within the Firm’s CRM system (i.e. InterAction), ensuring accuracy and relevance.
• Collaborate closely with the Brand, Communications & Marketing (BCM) team and fee earners to enhance the Firm’s profile through:
  • Targeted marketing communications, including deal announcements via the Clifford Chance website, LinkedIn, and WeChat
  • Thought leadership publications such as newsletters and client briefings
• Coordinating and preparing submissions for awards and legal directories

Client Event Planning, Coordination and Administrative Support

• Manage and coordinate all aspects of client-facing events, including guest list preparation, presentation materials, speaker arrangements, and logistical planning.
• Provide administrative support throughout the event lifecycle, including tracking RSVPs, sending updates to fee earners and stakeholders, and maintaining accurate attendance records.
• Liaise with the wider Facilities and Business Services teams to ensure seamless delivery of both internal and external events, maintaining a high standard of professionalism and execution.
• Ensure all event-related materials and communications are prepared and distributed in a timely and organised manner.

Qualifications

Your Experience

The ideal candidate will demonstrate:

• A minimum of two years’ experience in a similar business development or marketing role, ideally within a professional services or legal environment. Candidates from other backgrounds who are passionate about transitioning into this field are also encouraged to apply.
• Flexibility around working hours is essential, as the role requires support for urgent or time-sensitive tasks outside of standard office hours.
• Exposure to or experience in managing competitive proposals and pitches, with an understanding of client expectations and market dynamics.
• Strong written and verbal communication skills in both English and Mandarin Chinese, with the ability to produce clear, compelling content and engage effectively across diverse audiences.
• A meticulous eye for detail and a commitment to delivering high-quality work under pressure.
• Strong organisational and time management skills, with the ability to manage multiple tasks and prioritise effectively.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint), and ideally some familiarity with CRM systems such as InterAction.
• A proactive, service-oriented mindset, with a positive attitude and a genuine interest in supporting fee earners and contributing to team success.
• Cultural awareness and the ability to work effectively across different business environments and geographies.
• Strong interpersonal skills, with the ability to build trusted relationships with partners, lawyers, and colleagues across the CMD teams.

Additional Information

Equal Opportunities

At Clifford Chance, we understand that our true asset is our people. Inclusion is good for our team and their families, our firm and society.

We are committed to treating all employees and applicants fairly and equally regardless of their gender, gender identity and expression, marital or civil partnership status, race, colour, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.  This applies to recruitment and selection, terms and conditions of employment including pay, promotion, training, transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity, an equality of aspiration and an equality of experience to everyone who works in our firm. 

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