CRM Assistant, Marketing & Promotions, Festival Walk, Hong Kong

The Role

This position will be responsible to support CRM related initiatives in Marketing & Promotions team.

Job Responsibilities

• Coordinate with internal departments and external vendors for CRM-related initiatives.
• Support the team on regular data tracking and report generations of loyalty programme of the shopping mall.
• Support the implementation of end-to-end CRM marketing campaigns to engage and retain target customers.
• Assist member’s content creations and blast-out of member’s communications.
• Liaise with tenant on members’ privileges and responsible for related system set-up.
• Handle ad-hoc tasks as assigned.

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Job Requirements

• Degree in Business, Marketing or related disciplines. Fresh graduates are welcome.
• Excellent interpersonal and communication skills in both verbal and written.
• Detail-minded and sensitive to data.
• Customer-oriented, self-motivated, efficient in delivering the best quality of work.
• Fluency in both written and spoken English and Chinese.
• Good PC skills on MS Word, Excel, PowerPoint and Chinese Word Processing.