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Customer Services Assistant 客户服务助理

Livermore Holdings Limited
香港
全职
22小时前
We are a leading brokerage firm established in Hong Kong and licensed for Type 1 Regulated Activity (Dealing in Securities). We are looking for suitable candidates to join our expansion.

Responsibilities:
Execute dealing orders;
Provide service for dealing, online trade and quote services;
Handle internal communications;
Support daily operation at trading desk;
Complete ad hoc tasks as assigned.
Provide professional administrative and customer services support
Responsible for answering customer enquiries via different channels, including social media platform, phone call and email
Deliver quality customer service through call activities, follow up and handle inquiries with good communication skill, friendly and polite manner
Any other ad hoc duties assigned by supervisor

Requirements:
Able to work independently, self-motivated with strong sense of responsibility and analytical mind;
Good command of written and spoken English and Cantonese, and Mandarin proficiency is preferred;
Proficiency in MS Word, Excel;
Knowledge in Securities trading industry is a plus;
Knowledge in Mainland China customers is a plus;
Positive, self-motivated with good communication skills.
We offer attractive remuneration package to the right candidate. Interested parties please click "APPLY NOW" submit English and Chinese CV for application. All personal data collected will be used for recruitment purpose only and will be kept strictly confidential.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

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