Company Description
foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
About the Role:
As a Sales Admin at foodpanda Hong Kong, you’ll play a key role in supporting the Sales Team in operational and administrative tasks. Your primary focus will be on enabling the team to operate more efficiently by handling key processes like contract signing, onboarding new restaurant partners, and ensuring the smooth activation of new vendors on the platform. By improving the productivity of the Sales Team, you’ll contribute directly to foodpanda’s growth and success in the market.
Key Responsibilities:
Support the Sales Team with operational tasks, including preparing and processing contracts for new restaurant partners.
Assist in onboarding new restaurants, ensuring all necessary steps are completed for a smooth activation on the platform.
Source and upload high-quality, dish-level photos for new restaurant menus to enhance the customer experience.
Liaise with restaurant partners who have recently onboarded to solve their operational issues and ensure their success on the platform.
Handle ad hoc requests from team leads to support overall team objectives and priorities.
Monitor and ensure the high performance of newly onboarded restaurants by coordinating with internal teams and providing necessary support.
Conduct sanctions screening tasks for current and potential business partners, including thorough due diligence processes. Support global sanction risk assessments and assist in implementing compliance measures as needed.
Qualifications
Who You Are:
Must-Have Qualifications:
A proactive, organized, and detail-oriented individual with strong time management skills.
Excellent communication and interpersonal skills, fluent in both English and Cantonese.
Proficient in using Microsoft Office Suite (Excel, Word, PowerPoint) and other operational tools.
Nice-to-Have Qualifications:
Previous experience in sales support, administrative roles, or the food and beverage industry.
Familiarity with Hong Kong's restaurant landscape or delivery platforms.
Comfortable working in a fast-paced environment with tight deadlines.
Additional Information
What We Offer:
A dynamic and fast-paced work environment.
Real ownership and responsibility from day one in a growing, global tech company.
Opportunities for personal and professional development through coaching, mentorship, and learning resources.
A vibrant, international team that values diversity, inclusion, and collaboration.
A fun and supportive atmosphere with regular team gatherings and company events.
- Comprehensive benefits package including free food, health and dental insurance, and access to ongoing learning and development programs.
foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
