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Global Banking, Office Manager

BNP Paribas
香港
全职
4周前

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 18,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.

Worldwide, BNP Paribas has a presence in 68 markets with more than 193,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.

  • excluding partnerships

BNP Paribas offers you an exciting career in an international business environment that is fast-paced, diverse and focuses on creating high-value relationships with our clients. We offer competitive salary and benefits, as well as a working environment where you’re valued as part of the team.

https://careers.apac.bnpparibas/ 
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Key responsibilities as Office Manager (approx. 75% of your time)

    Team management
      Objectives & Performance appraisal
      Quality assurance of delivered services by the pool of assistants
      Talent management (recruitment, hiring and training for both full time and temporary administrative staff)
      Contributes to CRP (consulted by COO / BMD in charge)
      Leave management
      Assign access rights
      Validate any staff claims
      Resolve employee performance, people issues and disciplinary issues (if applicable) with HR
      Operate independently, without direct supervision to anticipate problems and resolve issues by applying good judgment in the context of existing policiesConduct regular team meetings to foster collaboration, address queries / issues, and ensure consistency, documentation and process optimization
    Coordination and operational management:
      Steer workload allocation of your team members onshore assistants (e.g. assign scope when new joiners and/or leavers, management of queries/questions regarding scope & priorities)
      Coordinate planning to ensure continuity of service (e.g. back-up activation, etc.)
      Oversight of ISPL smart office team in close coordination with head of team in ISPL
      Regular review of service provided by ISPL team
      Consolidate feedbacks & queries from onshore team members
      Overall supervision of SLA
      Daily interaction with all levels of management and professionals in Global Banking and other areas with CIB, frequent interaction with HR, Compliance and Risk
      Additional tasks (approx. 25% of your time): Individual contribution as Executive Assistant for Managing Director(s)
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