Key Responsibilities
The incumbent will be posted to the Complaints iSoenc tor the Enforcement Section to
handle the following:
conduct investigation of suspected non-complian icnecslu,ding fact-finding, conducting
interviews and statement-taking
answer telephone and face-to-face enquiries frotmh tbhoe public and the estate agency
trade
carry out compliance inspections / checks / sisteit sv i/ law enforcement activities under
the Estate Agents Ordinance and the Anti-Money Ldaeuring and Counter-Terrorist
Financing Ordinance
collect information / intelligence / evidence
draft correspondence and write up investigationo rrtesp based on evidence
perform such other duties as may from time to tbime ea ssigned
may rotate between the Complaints Section and nthfoer cEement Section depending on
operational needs and for career development peu rpos
Requirements
A recognized university degree (candidates withle ats t 5 years solid and relevant
experience may be exempted from this requirement)
At least 2 years relevant experience, preferab lrye ginulatory work / law enforcement /
complaint investigation / conveyancing / litigat io/ nAML/CTF compliance / handling
enquiries and complaints from members of the pu blic
Good analytical and communication skills and ayb itloit handle cases independently
Good command of both written and spoken English Cahnidnese (preferably attained
Level 4 or above in HKDSEE, or Grade “C” or abonv eE inglish Language (Syllabus B)
and Chinese Language in HKCEE, or equivalent)
Good report writing skills
A team player with a mature personality and gootedr pinersonal skills
Outdoor duties at irregular hours and on weekeSndusn,d ays and public holidays may
be required
Knowledge in property transactions and/or holdin vga alid full driving licence will be
an added advantage
Candidates with less experience will be consideforer dt he post of Temporary Officer for
1-year fixed term contract
Terms of Appointment
Competitive remuneration package commensurate twheit hs elected candidate’s qualifications
and experience will be offered. The appointee winiiltli ally be offered a 3-year contract,
subject to renewal upon satisfactory performancde t haen service needs of the Authorit y.
Application Procedure
Applications with full resume indicating your cunrrte and expected salaries and your public
examination results should be sent to: Human Recseosu Sr ection, Estate Agents Authority,
7/F, E-Trade Plaza, 24 Lee Chung Street, Chaiwaon,g H Kong via email at [email protected]
not later than2 9 August 2025. Candidates who have already responded to our opurse vi
advertisement of the same post within the past 6n thmso need not re-apply. Please mark
“Private and Confidential” on the envelope and qeu tohte post applied for and its reference
number on the envelope.
