Business FunctionGroup Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities* Handle the processing of Investigations, Telecom and transaction screening and related activities in accordance with the established procedures & risk control, bank policies & guidelines, service standards* Handle the receipt of customer instructions and the confirmation with customers in accordance with the established procedures and risk control, bank policies & guidelines, service standards* Handle and respond to inquiries / requests from internal / external partners, customers, on transaction processing and related matters* Conduct UAT of various projects and initiatives* Provide suggestion for streamlining operational procedures, increasing productivity, enhancing operational control, achieving resource utilization (for surge of volume) by means of DBS Management System continuously* Perform independent reconciliation / stock checking exercises, e.g. general ledger reconciliation* Comply with UDMA Policy requirement as well as UDMA governance process, control and support tasks, if required* Adhere and comply with the rules, guidelines and regulatory requirement of the Bank, HKMA, MAS, etc pertaining to the operations* Escalate exceptional / outstanding / suspicious transactions to section manager and other relevant parties for necessary action per the Incident Management Policy* Public holiday duty may be required Requirements* At least 2-3 years of relevant working experience in banking operations* Analytical and good interpersonal skills* Proficiency in MS Office* Good command of both English and Chinese* Fresh graduate is also welcome Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.We regret only shortlisted candidates will be notified.-en

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