Role Introduction
Reports to: Crew Optimisation Manager
Operations Planning Team (OPN) drives the growth and strategies of Cathay’s airline operations. We plan holistically for our flight operations, engineering, service delivery and the airline’s service subsidiaries, while ensuring our airline operations remain both commercially profitable and operationally reliable.
In the Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) environment, You will lead and provide direction and support for the team of RAVE programmers in Crew Resources, to ensure that the team is optimally proficient and able to drive change.
You will also be responsible for developing strategies to enhance Cathay's crew scheduling optimisation capabilities, improving crew productivity, satisfaction, and reducing costs, while working closely with the Crew Optimisation Manager and the broader delivery team.
Key Responsibilities
- Lead a team of RAVE Optimisation Analysts: manage day-to-day tasks, build in-house expertise, develop knowledge and know-how regarding RAVE coding, optimisation, calibration/tuning and analytics
- Hands-on development/testing of key system enhancements to align Pairing & Rostering solutions with evolving crewing restrictions and requirements.
- Conduct calibration and tuning of optimisation models, perform scenario modelling, and lead exploratory studies and “what-if” analyses in response to evolving business needs
- Collaborate with the team to support the modelling and fine-tuning of the Boeing Alertness Model (BAM), ensuring the accuracy in reflecting operational realities and contributes to effective fatigue risk management and crew scheduling strategies
- Review, recommend and develop Jeppesen Crew Pairing (JCP) and Jeppesen Crew Rostering (JCR) system changes for crew scheduling optimisation and as a result improve productivity
- Co-ordinate cross-functional teams to drive new business initiatives, including support in crew management system development and enhancements, while initiating any required business process changes
- Act as focal point in discussions with Crew Scheduling business teams and vendor product teams regarding core changes and/or new features that would benefit Cathay Pacific’s operation
Requirements
- Degree holder in the discipline of mathematics, technology or a related area preferred
- Demonstrated experience in the development and implementation of Jeppesen crew planning systems or relevant optimisation systems
- Experience in conceptualising creative solutions/ideas, as well as documenting and presenting them for senior management buy-in
- Ability to present complex information in a simple and easily understandable way
- Hold in-depth knowledge of Flight Time Limitations, understanding of the Airline Operations domain, needs and pain points
- Hold in-depth knowledge of the workflow in Crew Resources & Operations Analytics and how pairing and rostering solutions impact the crew planning, rostering and day-of-operations
- Strong software development skills, especially in Python and Jeppesen Rave.
- Strong numerical, analytical and planning skills; good computing and statistical ability
- Project management skills and usage of PM tools (such as JIRA)
- Ability to work under pressure and work well in a team environment
