Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
What this job involves: As a Receptionist, you will serve as the first point of contact for visitors, creating a welcoming and professional impression of the organization. You will manage the reception area, handle visitor registration, answer inquiries, and provide administrative support to ensure smooth front-office operations and contribute to an exceptional visitor experience.
What your day-to-day will look like:
Greet and welcome visitors, manage the visitor registration process, and issue access credentials
Direct visitors to appropriate destinations and inform relevant staff of visitor arrivals
Answer, screen, and forward incoming calls, responding to inquiries when appropriate
Manage meeting room bookings and assist with meeting preparations
Handle incoming and outgoing mail, packages, and deliveries
Maintain a clean, organized reception area and update informational materials
Provide basic administrative support to various departments as needed
Desired or preferred experience and technical skills:
Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
Experience with visitor management systems and multi-line phone systems
Knowledge of office equipment operation (copiers, printers, scanners)
Familiarity with scheduling and calendar management software
Bilingual proficiency in English and Cantonese, Mandarin is a plus
Experience with digital communication tools (video conferencing, messaging apps)
Basic understanding of security protocols for office buildings
Required Skills and Experience:
Minimum 1-2 years of experience in a receptionist, customer service, or front desk role
Professional appearance and excellent interpersonal skills
Ability to multitask and remain calm under pressure in a busy environment
Strong organizational skills with attention to detail
Computer literacy including email, scheduling, and basic office applications
Secondary education required, higher diploma in hospitality, business administration, or related field beneficial but not essential
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
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