Bowtie is seeking an experienced professional to join our team as a Senior Site Reliability Engineer. This role is crucial in maintaining the performance, reliability, and scalability of our cutting-edge insurance technology platform, ensuring our systems run smoothly and efficiently.
Key Responsibilities
This is a strategic and hands-on technical leadership role that innovates and continuously improves Bowtie's infrastructure and system architecture.
Infrastructure Management
- Ensure the reliability and performance of the production and non-production environment/ system through monitoring and incident response.
- Develop and maintain system documentation, focusing on comprehensive coverage and clarity.
- Automate repetitive tasks to improve efficiency and reduce manual intervention in system management.
Performance Optimization
- Conduct regular performance tests and analysis to identify bottlenecks and areas for improvement.
- Work with software engineers to incorporate performance improvements in application design.
Security and Compliance
- Implement security best practices and ensure compliance with industry standards and regulations.
- Stay informed of the latest security threats and proactively address potential vulnerabilities.
Collaboration and Support
- Collaborate with cross-functional teams, including engineering, product, and customer support, to align on objectives and deliver consistent service levels.
- Provide guidance and mentorship to junior team members, fostering a culture of learning and growth.
Qualifications and Experience
You are passionate about high-quality code, unit-tests, documentation, and production services
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- Proven experience in a site reliability engineering or DevOps role, with expertise in cloud infrastructure (AWS, Azure, GCP).
- Strong programming skills in languages such as Python, Go and shell scripting.
- Experience with infrastructure as code (IaC), configuration management, and automation, e.g., Terraform, CloudFormation, CDK.
- Experience building CI/CD pipelines, Github, CircleCi.
- Building and operating container orchestrating systems (Docker, ECS, K8).
- Experience with measuring, analyzing, and optimizing performance.
- Strong understanding of concurrency, parallelism, and distributed system concepts.
- Bilingual/native fluency in English.
We Offer
Apart from a great career path and an opportunity to do good and do well, we also offer:
- Competitive package
- Flexible work arrangement
- Benefits include medical/ dental coverage and wellness programs
- Employee discounts
- Fun, co-operative, and flexible startup culture
- Weekly sharing sessions and regular social gatherings
- Excellent learning opportunities with Professional Development Sponsorship
About Bowtie
We are the first licensed virtual insurer (虛擬保險公司) in Hong Kong.
We believe that insurance is fundamentally good, and we are here to bring the good back through our passionate, innovative, and customer-centric team.
By combining our deep domain expertise and our own proprietary modern technology, we are building one of the most iconic, category-defining health insurance companies in Asia.
We take pride in moving fast all the time and our track record in moving ahead in the game. Our digital insurance platform is also ranked #2 in the world in Sia Partners' 2023 report.
As we grow, we're always looking for highly dynamic, hands-on, and passionate talent to join our team. If you are looking for a rewarding career where you will grow together with strong talents from different backgrounds and build products and services that bring a positive impact on the lives of millions of people in Hong Kong / Asia, apply to our opening today!
Information collected will be treated in strict confidence and used solely for recruitment purposes.
The company will retain all applications no longer than 24 months of which will be destroyed thereafter.
We are an equal-opportunity employer. We do not discriminate on the basis of race, sex, disability, or family status in the employment process.
