JOB SUMMARY
The Coordinator, B2B Events & Programs, Asia Pacific reports to the Director, GSO B2B Events & Programs, Asia Pacific and provides support to the team (30%) including budget tracking/management, travel planning and scheduling. The incumbent would also support Manager, B2B Events & Programs, Asia Pacific (70%) for B2B digital and content initiatives, alongside with coordination for other projects including, but not limited to, customer advisory board programs, continent offers. This role supports both APEC and Greater China.
CANDIDATE PROFILE
Education and Experience Preferred
• 4-year degree from an accredited university in Business Administration, Marketing, or related
• Minimum 2 years of relevant professional experience in marketing or related function.
• Fluent in both written and spoken Mandarin / Traditional & Simplified Chinese and English is mandatory.
• Proficiency in Salesforce products (CRM, Pardot, etc) would be ideal.
• Demonstrated project management skills are essential.
• Attention to detail and well-organizational skills are essential, including ensuring accuracy in campaigns, reviewing materials and managing administrative tasks.
CORE WORK ACTIVITIES
• Coordinate calendar management, business travel planning and scheduling. Coordinate meeting invites.
• Track and manage different budget sources. Compile and manage expense report for review.
• Assist in implementing B2B campaigns and related media buy in both Greater China and APEC. Provide regular performance report for stakeholders’ review in a timely manner.
• Work closely with the Manager, B2B Events & Programs, APAC for the pre-planning and logistics for B2B customer advisory boards in both Greater China and APEC.
• Execute and contribute to the brainstorming of the content plan / calendar across all B2B marketing channels for both Greater China and APEC.
• Translation from English to Traditional / Simplified Chinese and vice versa.
• Support the planning and execution of annual conferences.
• Assist in developing strategic communications & planning for promotion and ability to liaise with various departments.
• Occasional travel within Asia Pacific may be required.
Ensuring Exceptional Customer Service
• Demonstrate a high level of customer service, professionalism, and confidentiality in all communications and actions.
• Provide services that are above and beyond for customer satisfaction and retention.
Demonstrating and Applying Discipline/Functional Knowledge
• Use standard software applications such as MS Office, expense reporting system, travel management system, cvent, etc.
• Act decisively to recover from mistakes. Know how to develop/propose/initiate solutions and when to involve a leader.
• Determine the urgency level of conflicting priorities on behalf of the supervisor; prioritize aspects of the work, such as identifying critical items and ascertaining which items are to be delegated to others and/or completed by self.
Contributing to Teams
• Navigate the organization to achieve collaboration by leveraging relationships and knowledge.
• Identify and cultivate relationships with key colleagues and stakeholders in other parts of the organization.
• Work effectively in a virtual team-based environment.
Additional Responsibilities/Competencies
• Express oneself clearly, concisely and effectively through written and verbal communications.
• Approach opportunities with a positive, open-mind.
• Display creativity and innovation to identify opportunities to improve departmental processes and programs that will enhance team productivity and/or business results.
• Gain the confidence and trust of others through consistent demonstration of authenticity and ethical standards.
• Maintain confidentiality of proprietary materials and information.
• Perform special projects and other duties as assigned.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.