Improve merchants’ satisfactory level by providing consulting solutions via web chat, e-mail and phone calls
Liaise with internal parties to ensure efficient and effective service to customers
Assist in other ad-hoc assignments as required
About the People
Strong communication and problem-solving skill
Self-motivated, able to work independently
Mature, responsible, careful
Excellent typing speed
Familiar with MS Word and Excel
Hands-on experience from account management & B2B would be an advantage
Shift duty is required (Mon-Sun, 10:30-19:30, 8 day off/month)
Min 3-4 year experience in customer service/account management industry
Immediately available is preferred
You will Enjoy
Double pay
Staff purchase discount
Group Medical Insurance
Various types of pay leave
(e.g. Pay Sick Leave, Birthday Leave, Marriage Leave, Special Leave, etc.)
Energetic and open-minded team
Fun and harmonious working environment
Broad job exposure
Relaxed dress code
Remuneration will be commensurate with qualification and experience. Interested parties, please send your application with detailed resume indicating both existing & expected salary and date of availability to us by clicking " APPLY NOW ".
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