Job Description: Provide day-to-day operational support for the system, including incident resolution and troubleshooting To conduct and coordinate system patch testing To liaise with the vendor for issue resolution, system updates and system enhancements To provide recommendations on the business process and system capabilities To support other related IT initiatives and projects as assigned Document processes, issue resolutions, and system changes for internal knowledge sharing Requirements: Solid knowledge in Microsoft Office & Windows Experience in System Analyst role is an advantage Self-motivated, hardworking with good interpersonal skills Good command of written and spoken English and Chinese Full-time,Contract