Job Description:
Handle user inquiries, provide technical troubleshooting and support

Respond to and resolve user inquiries and technical issues in a timely and efficient manner

Collaborate with other IT team members to ensure the smooth operation of desktop environments

Receive, track, and resolve IT support tickets in a timely manner

Troubleshoot and diagnose issues related to hardware, software, and network systems

Assist in the implementation of IT projects

Perform hardware and software installation

Requirements:
Solid knowledge in Microsoft Office & Windows

Good command in both written and spoken English, Mandarin is a plus

Experience in meeting room equipment and network equipment is an advantage

Self-motivated, hardworking with good interpersonal skills

Full-time,Contract