Work type: Full time
Location: Hong Kong SAR
Department: Operation control centre
HK Express is Hong Kong’s first and only low-cost carrier, always offering great value, affordable fares on one of the youngest and most modern aircraft fleets in the world.
Like you, and just like many people across Asia, we love to travel and discover new places across the world’s most diverse and dynamic region; and at HK Express, we’re opening up new travel experiences that inspire and invigorate millions of people across the region we’re proud to call home. Everything we do is focused on encouraging the spirit of adventure. Our routes provide the inspiration and spontaneity to try somewhere new, disrupting monotonous modern life. As we continue to open up new routes, often in secondary and emerging destinations, our passengers will gain access to an incredible range of places, exploring hidden gems and experiencing local cultures.
We have a diverse and vibrant team that embodies the adventurous spirit of our customers, and loves to travel too. Join us in this journey to make your career even more fulfilling and rewarding.
Main Purpose of The Job
The Officer, Crew Control is responsible for managing and coordinating crew schedules to ensure optimal operational efficiency and compliance with regulatory requirements. The role involves monitoring crew availability, re-assignments, and liaising with various departments to maintain a seamless flow of operations with efforts to protect aircraft OTP. And report abnormal crewing issues to the Supervisor or Assistant Manager, Crew Control.
Main Areas of Responsibility
- Develop and manage crew schedules in accordance with company policies and CAD 371.
- Monitor crew availability and adherence to rest regulations to ensure safety and efficiency.
- Coordinate with flight operations, maintenance, and other departments to ensure crew assignments align with operational needs.
- Maintain accurate records of crew assignments, qualifications, and training status.
- Communicate effectively with crew members regarding scheduling changes, assignments, and operational updates.
- Identify and resolve scheduling conflicts and crew-related issues promptly.
- Analyze crew performance metrics and provide reports to management for decision making.
- Ensure compliance with all relevant aviation regulations and company policies.
- Prepare crew document data to briefing office and authorities being part of the flight document preparation when required.
- Participate in projects / specific working group, as assigned by superiors.
- Perform ad-hoc duties as assigned by superiors.
The Ideal Candidate
- Completion of Secondary education, or above.
- Minimum 1 year of experience in airline operations.
- Experience in roster assignment / re-assignment is an added advantage.
- Ability to work under pressure in a fast-paced environment.
- Good command of both spoken and written English and Chinese. Knowledge of Putonghua is preferred but not essential.
- Proficiency in Microsoft Office Suite.
- Willing to work shift duties with early start, late finish and overnight.
Your Future Work Life
- Fly anywhere we fly for free with your friends and family to explore the world
- Open office to collaborate, connect and share great ideas
- Energetic and multicultural teammates from up to 50 nationalities!
- Company-organized shuttle buses connecting the workplace with major locations in the HK Island, Kowloon and N.T.
Advertised: 28 Jul 2025 China Standard Time
Applications close: