Business FunctionTechnology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Job Objective* Provide operations support to daily production so as to deliver securities services with productivity, high quality, risk consciousness and excellent client service.Principal Responsibilities* Efficiently and accurately execute account opening and billing processes, and assist with securities transaction settlements and corporate actions.* Process dispatches of holding statements* Process custody account maintenance* Perform static data maintenance and information update.* Provide second level client services. Handle customer inquiries in an efficient manner* Comply with regulatory requirements (such as HKMA, MAS, SFC etc.) and Audit / Risk Management guidelines pertaining to the operations.* Report any suspicious / outstanding transaction or incident to Team Manager, Department Head and other relevant parties for necessary action per the Incident Management Policy* Participate in user acceptance test for system enhancements.
Review business requirements and functional specifications. Prepare test cases and conduct testing* Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job-related training, etc.* Handle regular and ad hoc tasks as designed by Team Manager and Department HeadKey Accountabilities* Accomplish the job objective and perform the principal responsibilities.* Achieve the agreed Key Performance Indicators (KPI) annually. Requirement * University graduates* 1 to 2 years of relevant experience in securities operations.
Fresh graduates with good potential and high caliber will be considered.* The role is initially attached to one custody function (settlement, corporate action, billing or account opening). Good performers have the opportunity to rotate to other functions on a fast track for development into well rounded professionals in custody operations.* Knowledge of CCASS, SFC rules, SFO and HKICL* Accuracy and thoroughness in work* Problem-solving skills* Interpersonal and communication skills* Knowledge in MS office* Result- and customer-oriented* Positive attitude and self-motivated* Good team player, supportive and flexible to take up team tasks* Good command in English and Chinese (both spoken & written) Apply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. We regret only shortlisted candidates will be notified.