Customer Account Representative is responsible for assisting with day to day operations of credit and collections in a manner that ensures the quality of customer service.
Accountabilities:
Communicate with customers and internal departments to resolve account issues, pending orders, and invoice discrepancies within specified guidelines.
Perform order releases, new account set-ups, credit investigations.
Work effectively with customers to collect outstanding accounts and communicate with appropriate personnel regarding potential and existing problem accounts.
Perform assigned research activities to reconcile wire payments and/or resolve payment discrepancies.
Provide company credit services within specified guidelines via U/V, phone, internet, email & mail, and fax.
Possess working knowledge of company policies, procedures, and systems.
Other duties as assigned.
Requirements:
Degree or higher diploma holder.
Good command of English and Mandarin.
1 year working experience or above will be an advantage, fresh graduates are also be considered.
Understand and able to work with multiple currencies.
Team player, Trustworthy and able to maintain confidentiality.
Please mention salary history and expected salary in your resume.
We are an equal opportunity employer; personal data collected will be treated in strictest confidence and handled confidentially by authorized personnel for recruitment-related purposes.
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行業 Industry
工程 / 電氣 / 電子 Engineering / Electrical / Electronics
工作種類 Job Category
會計 / 審計 (會計文員) Accounting / Auditing (Accounting Clerk / Officer / Supervisor)
專業服務 (信貸控制) Professional Services (Credit Control)
工作地點 Location
觀塘 Kwun Tong
學歷要求 Education
文憑 Diploma
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Full-time
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