Customer Service Assistant / Executive

Responsibilities:

• Answering client correspondences through email, and by phone.
• Administrative support (documentation, invoicing, filing, data entry for the customer system, etc)
• Prepare proposal, quotation and agreement for the customer
• Communicate with laboratory staff on sample handling and test requirements, etc to ensure projects proceed in a satisfactory manner
• Monitor test status and keep testing record
• Ensure quality and accuracy of work
• Good interpersonal skill and communication skill
• Assist in other duties assigned by Supervisor / Manager

**Candidate with more experience will be considered as Customer Service Executive**