FHS HK Business Support Officer

Job Description:

A. Accountabilities

- The jobholder, a member of the Flight Hour Services (FHS) organisation, based in Hong Kong, reports functionally & operationally to the Head of FHS Hong Kong Region based in Hong Kong. 

- The jobholder is part of the FHS team and which provides the operators with a turnkey solution of LRU and components management (stock availability, repair, reliability control…).

- The Jobholder is responsible for managing the FHS team daily office procedures & procurement activities, ensuring compliance of Environment, Health and Safety (EHS) requirements in the office, and supporting the business in project planning & execution.

- The job holder will act as the point of contact for all employees, providing administrative support and managing the team queries. Main duties include managing office stock, preparing regular reports (e.g. expenses and office budgets), organising FHS team records, travel arrangement coordination for the Team.

- The job holder is required to support the team in Hong Kong in major project implementation, including but not limited to IT system/infrastructure change and implementation; Airbus standard operating procedures implementation and office relocation/ relayout project.

- The job holder is required to work with HR & IT to ensure staff onboarding, move & leaving are handled well.

- The job holder will be part of the Airbus China EHS committee and work closely with the committee member for EHS policy/rules implementation and compliance at office set-up in HKG

- The job holder is required to lead / assist in organising activities for team building / team wellbeing / sustainability purposes.

- The job holder will be part of the Airbus HKG crisis management team and is required to provide administrative/clerical support in case of crisis occurrence.

- The job holder may be required to provide assistance in warehouse daily operational management.

B. Main Activities

• Manage office supplies stock and place orders as per Airbus processes.

• Manage the team’s operating costs.

• Prepare regular reports on expenses and office budgets.

• Maintain and update company databases.

• Answer queries by employees. 

• Update office policies as needed.

• Ensure HS policy/rules implementation and compliance at office set-up in HKG

• Support packages or letters mailing/distribution.  

• Arrange travel and accommodations. 

• Implement Airbus standard operating procedures and support other project implementation

• Manage the travels and accommodations reimbursement processes as per Airbus processes. 

• Manage in-house and external events when applicable.

• Ensure our administrative activities run smoothly on a daily and long-term basis.

• When applicable, manage Office moves/relocation with identified stakeholders support.

• Ensure staff onboarding, move & leaving are handled well

C. Input

Qualifications

• Proven work experience as an Administrative Officer, Administrator or similar role

• Solid knowledge of office procedures

• Experience with office management software like MS Excel and Google Suit

• Strong organization skills with a problem-solving attitude

• Good English written and verbal communication skills

• Attention to details

• Bachelor's Degree or equivalent qualification; additional qualifications in Office Administration & EHS are a plus

Ability 

• To be very flexible and adapt to the business & team’s needs. 

• To work with a multicultural team. 

• Chinese speaking is a must.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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